Shipping Policy

JURISDICTIONAL ISSUES

MOGRA makes no representation that materials/products are appropriate for use in other location/countries other than India.

  • SHIPPING METHODS AND COSTS 

- We deliver to more than 200 countries around the world, and offer different shipping options as applicable. 

- For more information, please contact our customer care service at mogra.customercare@gmail.com or 85918 74284

  • SHIPPING RESTRICTION 

Any items notified by our courier companies to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs). 

  • IMPORTANT INFORMATION 

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 24 hours with the exception of sale periods where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched. 

For all deliveries, a porch or door delivery without signature may be done. This is in line with international standards of shipping. We do not necessarily require a signature for goods delivered, at which point responsibility for your purchased goods passes to You. If You have specified a third party recipient for delivery purposes (for example as a gift) then You accept that evidence of a porch delivery at the address given (or at that delivery address) is evidence of delivery and fulfilment by Us of Our obligation. 

  • WHEN DO WE DELIVER 

All domestic orders will take about 3-4 days for delivery from the date of dispatch. International orders take a minimum of 7 days for delivery from the date of dispatch. Further information on the order status can be provided by our customer care upon request. 

  • FREE SHIPPING 

Free shipping is offered to only customers in India 

For shipping outside India: Orders placed outside India will incur fixed shipping charges and/or variable shipping charges based on the destination country. The shipping charges will also vary based on the product’s size/type or the destination country’s policies. Please note that shipping charges may vary and are subject to change without prior notice.